Description
When converting a KT-1 to Cloudvue mode sometimes the datacenter does not save to the correct location.
Product
- Cloudvue Manager
- KT-1
Steps to Reproduce
- Setup a KT-1
- Convert this to Cloudvue mode and select the data centre
Expected Results
Data centre is saved as EMEA or AU
Actual Results
Data centre still says North America and it is not on any data centre
Solution
Ensure the KT-1 is on FW version 3.09
Ensure you can access the Cloudvue and there are no network ports blocked
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