Description When converting an Illustra camera to Cloudvue mode no Data Center entries appear in the dropdown menu. Product Steps to Reproduce Expected Results Actual Results Solution Reason #1 If the camera firmware is the cause then try using new camera firmware or if one is not available downgrading it to an earlier version. See related… Continue reading Missing Cloudvue Data Centers
Tag: Data Center
Incorrect Data Centre Registering KT-1 to Cloudvue
Description When converting a KT-1 to Cloudvue mode sometimes the datacenter does not save to the correct location. Product Steps to Reproduce Expected Results Data centre is saved as EMEA or AU Actual Results Data centre still says North America and it is not on any data centre Solution Ensure the KT-1 is on FW… Continue reading Incorrect Data Centre Registering KT-1 to Cloudvue