Tag: Connections

Categories
Video Library Demo Categories Products exacqVision Hardware

Troubleshooting Camera Connections

Troubleshooting Camera Connections NEW

Get an insight to several common steps to take to troubleshoot connectivity problems with IP cameras.

Categories
Knowledge Support Support exacqVision Enterprise exacqVision Client exacqVision Server exacqVision Mobile exacqVision Webservice Categories Products

Exacq Software/Service Connections Diagram

This diagram illustrates how the various Exacq applications work together and the ports used to communicate.

Internal (LAN)

Remote (WAN)

In cases where external users plan to connect for remote monitoring, you will may need to configure port forwarding on your router to allow traffic on those ports to pass through. exacqVision provides several ways to connect to your system from outside of your site’s LAN.

  • The Desktop Client software requires port forwarding.
  • Users of the exacqVision Mobile app may configure port forwarding or use the Remote Connectivity feature, configured within the Desktop Client.
  • Users connecting with the Web Browser Client or the Exacq Mobile 3 app may configure port forwarding, or use the Relay Service, configured within the exacqVision Web Service.

Remote Management

In the case of the Integrator Service Portal (ISP), this may connect to the server using an inbound connection to port 22609, or the server may be configured for an outbound connection to reach out to the ISP.

Additional Links

See also: exacqVision Default Ports

See also: Example Network Diagram for Multi-NIC Systems

<br>