Video Channel Fails to Connect With Error 551 on Samsung SPE-1610N Encoder

Description  SPE-1610N encoders had video loss on the first channel of banks 2, 3, & 4.  Also, the connection status would go from connected to Connection Error 551. Product  exacqVision Server 19.12 Steps to Reproduce  Add encoder as device type Samsung; add banks 2, 3, & 4 with the #bank=x override. Expected Results All channels… Continue reading Video Channel Fails to Connect With Error 551 on Samsung SPE-1610N Encoder

Server May Lose Network Connectivity When Bond Is Deleted

Symptom: exacqVision Server has lost network connectivity. <br> Problem: The settings from the deleted bond are arbitrarily applied to whichever interface was first alphabetically in the bond. All other interfaces in the removed bond are set to 0.0.0.0. If the alphabetically first interface is no longer physically connected, loss of network connection occurs. <br> Solution:… Continue reading Server May Lose Network Connectivity When Bond Is Deleted

Unable to Connect to Panasonic Device with FW 1.03 or 1.10

Symptom: Connection to Panasonic device is stuck in “Connecting” despite displaying the model and MAC address. <br> Problem: The following Panasonic devices were found to return an invalid image size when using firmware 1.03 or 1.10.  WV-S1550LWV-S2131LWV-S2250LWV-S2550LWV-S8530NWV-X8570N <br> Solution: Panasonic is planning to release a firmware update to address this issue. <br>