Categories
User Guides Documentation exacqVision Server Categories Products

How can I find the version of my exacqVision Client, Server, or Web Service software?

exacqVision Server

  1. Open the exacqVision Client and connect to the server. Click the Configuration (gear icon) button.
  2. Select Systems from the Configuration tree to open the Systems page.
  3. Find the entry row for the server.
  4. View the version number in the Version column. (If you do not see the Version column even if you scroll all the way to the right, right-click a column header and make sure ‘Version’ is selected.)

Related links:

Download the latest exacqVision Server software

<br>

exacqVision Client

  1. Open exacqVision Client.
  2. Click the exacqVision logo in the upper-right corner to display the About box.
  3. View the Client Version number in the About box.
  4. To check for a newer version, connect to the internet and ‘Check for Updates’. Otherwise, click the window ‘X’ to close the About box.

Related links:

Download the latest exacqVision Client software

<br>

exacqVision Web Service

  1. Open the Web Service interface.
  2. Hover the cursor over the exacqVision logo in the upper-right corner until the version number appears.

Related links:

Download the latest exacqVision Web Service

<br>

Categories
Knowledge Support Support exacqVision Client Categories Products

Moving an eDVR Board in a Linux System

The following steps should be followed when moving the eDVR boards:

  1. In the exacqVision Client, save the system settings and note the serial number associated with the eDVR boards in the tree order by clicking on the board icons in the Configuration tree.
  2. Shut down the system.
  3. Unscrew the boards from the existing mounting. Do not disconnect the cabling from either end. Move the right angle brackets up two slots and add the additional standoffs.
  4. Insert the video compression boards in the same order into the top two slots on the riser board.
  5. Screw the boards into the mechanical mounting hardware and verify the cable connections.
  6. Restart the system. The exacqVision server will start automatically, but the boards will not start because the move will be detected.
  7. Stop the server by typing sudo /etc/init.d/edvrserver stop
  8. Run Control Center to find the boards as follows:
    • sudo /usr/local/xdvapi/bin/startxdvmods
    • sudo /usr/local/xdvapi/bin/xdvcc
  9. Ensure that the serial number shown in Control Center for device 1 matches the serial number of the first board in the tree from step 1.
  10. Close Control Center.
  11. Type sudo /usr/local/xdvapi/bin/stopxdvmods
  12. Restart the exacqVision Server by typing sudo /etc/init.d/edvrserver start
  13. In the exacqVision Client, restore the system settings.

<br>

Moving-an-eDVR-Board-in-a-Linux-System.pdf
Categories
Knowledge Support Support exacqVision Client Categories Products

Giving Domain Users Administrative Rights on Local Machine

Taken from: http://tinyapps.org/blog/windows/200910170715_give_domain_users_local_admin_rights.html

<br>

Giving domain users administrative rights on local machine

On the local machine: Control Panel > Administrative Tools > Computer Management (be sure to run as an existing admin) > Local Users and Groups > Groups > Administrators > Add > Advanced > Find Now > double click the Active Directory user(s) you wish to grant local admin rights to, or simply add the “Domain Users” group so that any AD users who login at that machine will have local admin priviledges. Click OK three times.

Or skip all the clicking and simply issue the following command:

net localgroup administrators “domain_name\Domain Users” /add

This could be added to a startup script or performed from a remote machine with Sysinternals’ PsExec:

psexec.exe \\server -u administrator -p password net localgroup administrators “domain_name\Domain Users” /add

<br>

Giving-Domain-Users-Administrative-Rights-on-Local-Machine.pdf
Categories
Knowledge Support Support exacqVision Client Categories Products

Supported exacqVision Client Languages

The following languages are supported in exacqVision Client as of November 11, 2009:

<br>

NOTE: To view the client software in the target language, simply change the Windows language and then run the client software.

<br>

Afrikaans
Arabic
Chinese
Danish
Dutch/Flemish
French
French Canadian
Greek
Hebrew
Hungarian
Japanese
Korean
Norwegian (Bokmål and Nynorsk)
Polish
Portuguese
Russian
Serbian
Slovak
Slovene
Spanish (Castilian)
Spanish (Venezuelan)
Spanish (Chilean)
Swedish

<br>

Supported-exacqVision-Client-Languages.pdf
Categories
Knowledge Support Support exacqVision Client Categories Products

exacqVision Timestamp Format

All exacqVision video is timestamped in UTC, so there is no ambiguity as to the absolute time when the video was recorded. When exporting video, the time zone of the system on which the video was recorded is not stored. Starting with exacqVision version 3.4, two features were added to make this more transparent to the operators:

<br>

  1. In exacqVision Client, an onscreen display shows the server time zone (in offset from UTC) along with the timestamp. If this option is not configured for the camera, the timestamp is shown in the client’s local time.
  2. In ePlayer, the timestamp of the recorded video is shown in the time zone of the local computer on which it is playing, but the time zone offset is shown. Thus, if you watch a video on a computer set to EDT, you might see 2:00 (GMT-4:00), whereas the same video viewed on a computer in CDT would show 1:00 (GMT-5:00). The UTC timestamp is the same in both cases. Knowledge of the physical location of the recording server, which is clearly needed for evidentiary purposes, can correlate the local time of the machine on which the video is being watched to the local time of the server on which it was recorded.

<br>

Categories
Knowledge Support Support exacqVision Client Categories Products

Changing the Default Export Location

On a Windows-based Exacq NVR, video exported from the exacqVision Client is saved by default to the “exacqVision Files” directory in Documents for the current Windows user. A Windows user logged as a Kiosk user, or logged in to a restricted operating system account cannot select a different directory when saving the exported file, but Windows users with Administrator privileges can select another directory.

On a Windows machine, an administrator may change the default export location within the Windows registry.

WARNING: Only experienced administrators should edit the registry. Incorrect edits can cause drastic changes in the operating system or the OS may fail to work altogether if the wrong keys are changed. Before you edit the registry you should export a copy of the key(s) you plan to change so that this can be restored if problems are encountered.

To change the default export location edit the following key/value pair.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\Personal

Note: In Linux/Mac systems we write exports to the $HOME/exacqVision Files directory.

<br>