How to configure suspect tracking Introduced in exacqVision 8.0, suspect tracking provides users with a visual method of following a person or object moving through several camera scenes. Suspect tracking is featured as a new tab on the camera settings page. If you already have cameras laid out on a map that includes the camera… Continue reading How to Configure Suspect Tracking
Tag: Client
Deploying Client Settings for 9.2 and Earlier
When deploying exacqVision Client installations there are no client settings deployed with the act of installation. In certain network environments it is desirable for system or network admins to wish to deploy settings such as the server addresses and login credentials to Client users. While settings such as this aren’t included with the installation it… Continue reading Deploying Client Settings for 9.2 and Earlier
Customizing Client Audio Alerts
The ExacqVision Desktop Client software has the ability to alert users with audio when using Event Monitoring. See the Client Help file, press F1, to learn how to set up Event Monitoring, or watch the Event Monitoring training video.Using audio alerts is a good way to bring attention to system operators when events of importance… Continue reading Customizing Client Audio Alerts
Multistreaming and Auto-Context Switching
Multistreaming Multistreaming provides the ability to display or record camera video streams at alternative settings for a number of different use cases. Examples include: NOTE: Multistreaming is not available for exacqVision Start users and your cameras must support multistreaming. Refer to the IP Camera Integration database to search for supported camera models. <br> Adding Streams… Continue reading Multistreaming and Auto-Context Switching
Manually Testing Email Notifications with cURL
Note: while you can test your profile/server via client’s Test Profile button, you won’t get cURL’s most complete debug information, which can sometimes be very informative when diagnosing notification failures. <br> ExacqVision Server versions 6.8 and higher use cURL to send notifications. If you are experiencing failures in sending notifications from the servers you may… Continue reading Manually Testing Email Notifications with cURL
How to Submit Support Diagnostics
Choose the “Easy Support Video” link below to watch a video on how to submit support diagnostics and open a support case from the ExacqVision Client or see step-by-step instructions below. Exporting Diagnostics Submitting Diagnostics <br>
AVCodec Installation for Hardware Acceleration in ExacqVision Client
Symptom This is in conjunction with the recent EV server beta build version 7.1.8.82570 to improve, in particular, video lag issues with certain Axis firmware versions.The AVCodec / HW acceleration facilitates the Axis 4k camera (P1428-E) allowing smooth video streaming at max resolution and frame rate.Despite the beta build, this 4k resolution camera is almost… Continue reading AVCodec Installation for Hardware Acceleration in ExacqVision Client
Installing exacqVision Software on 64-bit Ubuntu
Description Instructions for installing exacqVision Server and Client on 64-bit Ubuntu varies based on the Ubuntu version. Product Solution Download the following files depending on which software you are installing, then follow the instructions below for either 12.04, 14.04, 16.04, 18.04, 20.04 or 22.04. Software Downloads exacqVision Server exacqVision Client exacqVision Web Service Dependencies –… Continue reading Installing exacqVision Software on 64-bit Ubuntu
Configuring Views that Change Based on Events
Introduction A useful feature of exacqVision Client is to automatically switch to a view that highlights an event in progress. This can be configured two slightly different ways in exacqVision Client: <br> Configuration Steps Each of these methods are explained in the following sections. Configuring Event Monitoring using a Default View and the Event Monitoring… Continue reading Configuring Views that Change Based on Events
Why don’t I see the layout icons on top of my screen?
This can happen if you have highlighted the Views icon on the left hand side of the live view. Since a View has a predefined layout, there is no option to choose a new one from the top menu. If you would like to change the layout and choose cameras for it, you will need… Continue reading Why don’t I see the layout icons on top of my screen?