Why is my exported video shorter than the search length?

When exporting video, from time to time you may notice that the length of the exported AVI or MOV file is slightly shorter than the video you marked in the client to be exported. <br> This occurs because when the video from the client is transcoded to a different format the length is determined by… Continue reading Why is my exported video shorter than the search length?

Direct Archive Search Explained

exacqVision 7.8 introduced enhancements to video archiving to provide faster access to video and better manage bandwidth. Users closer to the archive location on the network can directly search video on the archive without routing data through the recorder. Direct archive search is available for any Exacq S-Series storage device and any third-party network share… Continue reading Direct Archive Search Explained

exacqVision Export Video File Types

Video may be exported from exacqVision in different formats. The table below illustrates some of the differences in these formats. Multi-Camera: For the purposes of this article, multi-camera means many camera streams are combined into a single exported file. When exporting as .MOV, .AVI, or .MP4 each stream will end up as its own file.… Continue reading exacqVision Export Video File Types

How to Configure Suspect Tracking

How to configure suspect tracking Introduced in exacqVision 8.0, suspect tracking provides users with a visual method of following a person or object moving through several camera scenes. Suspect tracking is featured as a new tab on the camera settings page. If you already have cameras laid out on a map that includes the camera… Continue reading How to Configure Suspect Tracking

How to Enable ‘Check for Updates’ Behind Network Proxy

Exacq does not pull proxy settings from the LAN settings or Network Adapter settings. When ‘Check for Updates’ is selected it reaches out to Exacq.com to gather information on other versions of software, but if it is behind a network proxy it needs to know how to communicate with it. This requires creating an Environmental… Continue reading How to Enable ‘Check for Updates’ Behind Network Proxy

Multistreaming and Auto-Context Switching

Multistreaming Multistreaming provides the ability to display or record camera video streams at alternative settings for a number of different use cases. Examples include: NOTE: Multistreaming is not available for exacqVision Start users and your cameras must support multistreaming. Refer to the IP Camera Integration database to search for supported camera models. <br> Adding Streams… Continue reading Multistreaming and Auto-Context Switching

Migrating from HDVR to ExacqVision (Legacy)

Features gained by upgrading from HDVR to exacqVision: The Exacq 6.0 Bundle installer consists of three components: This HDVR replacement bundle installer requires user intervention to complete the process. This document includes procedures for each component’s installer. After the HDVR installers are replaced with the exacqVision installers, use exacqVision versions for all future installations. NOTE: After… Continue reading Migrating from HDVR to ExacqVision (Legacy)

Configuring Views that Change Based on Events

Introduction A useful feature of exacqVision Client is to automatically switch to a view that highlights an event in progress. This can be configured two slightly different ways in exacqVision Client: <br> Configuration Steps Each of these methods are explained in the following sections. Configuring Event Monitoring using a Default View and the Event Monitoring… Continue reading Configuring Views that Change Based on Events

Exporting Video as Domain User with exacqVision Client in Windows

When logged into Windows as a domain user (instead of as a local user), exacqVision Client restricts the locations where video may be exported. An administrative user can export video to any directory or drive, whereas a restricted user can export video only to exacqVision Client’s designated file area. <br> When a Windows system is… Continue reading Exporting Video as Domain User with exacqVision Client in Windows

Enabling 4×3 Resolution to Eliminate Gray Bars in Video Windows (Legacy)

NOTE: These are Legacy instructions. This behavior was replaced when Client settings implemented Panel Size settings.When using cameras with a 4×3 resolution, gray bars might appear to the left and right of the camera’s video window in exacqVision Client. To stretch the 4×3 video so that it fills the screen, manually set the video card… Continue reading Enabling 4×3 Resolution to Eliminate Gray Bars in Video Windows (Legacy)