Live Chats Live chats are being introduced to provide our customers “users” another method to quickly access technical support. It provides a more rigorous and regimented vetting process, quickly guiding users to the information they need before requiring the assistance of a Live Chat operator. An automated Bot will guide Users through a series of… Continue reading Live Chat – Overview
Tag: Chat
Live Chat – Access and Settings
Title Live Chat – Access and Settings Description This Knowledge Base Article contains information regarding the recommended intercom account settings for Exacq Live Chat operators. Accessing Intercom https://app.intercom.com Note: You should have received an invite to initially setup an account, if not please contact your manager. Intercom Support Forum For answers to questions and information… Continue reading Live Chat – Access and Settings