Description When Activating an event for the door held on Ccure, it will not get activated on Exacq side and will not get triggered via event linking. Product Exacq Server and Client versions 24.03 & 24.06 Ccure 9000 & Firmware=”web=7.0.1174.174, app=4.0.0″ Steps to Reproduce Creating the door held event on Ccure side then trying to… Continue reading Ccure 9000 Door Held Event issue with Exacq 24.06 and earlier
Tag: CCure
CCure 2.80+ Reporting Excessive Video Loss Alerts from Exacq Servers
Description Several customers have reported that exacqVision Servers are spamming the CCure Server with video loss alerts. Product exacqVision ServerCCure9000 Solution Investigation of the exacqVision Servers show that no Video Loss events were logged. The Journal View in CCure reports: “Video Loss alert ended for exacqVision/HDVR Video Camera ‘%CameraName%’ on exacqVision/HDVR Video Server ‘%ServerName%'” In… Continue reading CCure 2.80+ Reporting Excessive Video Loss Alerts from Exacq Servers