Tag: Cannot export video

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Knowledge Support Support exacqVision Server Categories Products

Can’t Export Video as Restricted User

Symptom

Unable to export video while logged in as the restricted “user” account

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Affected platforms

Linux 12.04, 14.04

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Workaround

  1. Log in as ‘Admin’
  2. Open Terminal from Applications -> Accessories -> Terminal
  3. Type the following command
    sudo chown user /mnt/export/user/
  4. Enter your admin password when prompted (default: admin256)
  5. Log back in as ‘user’ and exports should save properly