Changing Kantech Smart Service name breaks Integration

Description  Entrapass integration does not connect to exacqVision. Product  Expected Results  Integration adds successfully and shows connected. Actual Results  Integration shows not connected could not connect contact integration. Solution Ensure the Kantech/Entrapass smart service is named ‘SmartService’ in the Entrapass software

Cannot Connect to IP Camera

Step 1 – Verify Camera Compatibility Use the exacqVision IP Camera Integration database to confirm that the camera is supported for the exacqVision Server version being used. To determine the server version, refer to the article How can I find the version of my exacqVision Client, Server, or Web Service software?. If the camera is… Continue reading Cannot Connect to IP Camera