Tag: Cannot Clear

The alarm is being generated by the USB DIO module attached to the system. To remove:

Windows

1. If logged in as the OS user, close the exacqVision Client by pressing Alt+F4.
2. Log out of the user and into admin by selecting Start > Log Out > select admin > type admin256 > press Enter. Note: admin256 is default. If this has been changed, please contact your system administrator to log in.
3. Close the exacqVision Client if it opens with Alt+F4.
4. Open Notepad++ by selecting Start > Notepad++.
5. Select Open > navigate to C:\Windows and open usbdio.ini
6. Add the following line to the bottom of the file psalarms=0
7. Save and exit Notepad++.
8. Restart the exacqVision Server service through Windows Services. Select Start > Services > right-click exacqVision Server service and select Restart.
9. Open the exacqVision Client using the icon on the desktop.
10. Verify the “Power Supply” alarm has cleared.

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Linux

1. If logged in as the OS user, close the exacqVision Client by pressing Alt+F4.
2. Log out of the user and into admin by selecting the “Lightswitch” icon > Log Out > select admin > type admin256 > press Enter. Note: admin256 is default. If this has been changed, please contact your system administrator to log in.
3. Close the exacqVision Client if it opens with Alt+F4.
4. Open a Terminal by double clicking the Terminal shortcut on the desktop or selecting Applications > Accessories > Terminal.
5. Type sudo gedit /etc/usbdio/usbdio.ini and press Enter. Enter the admin password when prompted.
6. Add the following line to the bottom of the file psalarms=0
7. Save and exit gedit.
8. In the open Terminal type sudo /etc/init.d/edvrserver restart to restart the exacqVision Server service.
9. Open the exacqVision Client using the icon on the desktop.
10. Verify the “Power Supply” alarm has cleared.

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Cannot-clear-a-Power-Supply-alarm-with-USB-DIO-module-attached.pdf