Tag: Camera Web Configuration Page

Categories
Knowledge Support Support exacqVision Client exacqVision Hardware

Reboot or Default a Camera from the exacqVision Client

Description 

Prior to the release of exacqVision Client Version 22.03 cameras could not be rebooted or factory restored via the Client.  With the introduction of the Camera Web Configuration feature, cameras can now be rebooted or factory reset from within the Client.   

Product 

  • exacqVision Client

Solution

  • Access the cameras web interface via the camera web configuration page.
  • See Knowledge Base Article KB #7274  “exacqVision Camera Web Configuration Page” for instructions
  • Follow the camera manufacturers instructions to either reboot or factory restore the camera.

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Categories
Knowledge Support Support exacqVision Client

exacqVision Camera Web Configuration Page  

Description 

This enhancement released in 22.03 provides a means to access cameras web interfaces directly from within the exacqVision Client

Product 

exacqVision Client

General Information

  • Enhancement added in exacqVision Client version 22.03
  • Accessible from the cameras configuration page (Configuration > YOURSERVER > Configure System > Add IP Cameras > Camera Recording > YOURCAMERA
  • Will not be visible to users which do not have privileges to add/remove cameras 
  • Only available to exacqVision Clients which have network access to the cameras. 

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Accessing

  • Click on either the IP Address hyperlink or the globe icon located to the right of the thumbnail image. 
  • Depending on the camera model one of several things could occur
    • You will be prompted to enter login credentials for the camera’s web interface
    • You will be prompted to login, but the credentials are already populated.  (See Note 1) 
    • You will be automatically logged into the camera’s web interface.  (See Note 1) 
    • You will get a Page failed to Load message (see Note 2)

Note 1

Credentials will be pre-populated with existing exacqVision Client configuration information for some camera models.  

Note 2

Cameras with enhanced security features may show a Page failed to Load message with error ERR_CERT_AUTHORITY_INVALID (-202) 

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Cert Error Resolution

Use a Web Browser

  • This option retains the clients SSL validation setting
  • Click the Open in Browser hyperlink in the upper right corner of the Cameras Web Configuration page 
  • The default browser should launch and open the cameras url

Disabling SSL Validation

  • An indicator warning should appear “Unable to validate SSL certificate”, If it does not click retry
  • Click the hyperlink within the indicator to navigate to Client Page
  • Locate the “Require SSL certificate validation” option and disable by unchecking
  • Return to the cameras settings page and re-open it’s Web Configuration Page

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Exiting the Web Configuration Page 

  • Log out of the cameras web interface
  • Click the Camera Configuration hyperlink in the upper left of the Cameras Web Configuration page. 
  • Note:  Once logged in, navigating away from the cameras Web Configuration page will result in the Reload Camera Settings popup Window appearing.
  • Select the appropriate Response
    • Reconnect – Momentarily disconnect and reconnect to the camera and move away.  This is good if you have made changes within the cameras web interface. 
    • Don’t Reconnect – Move away without a camera disconnect/reconnect
    • Cancel – Return to the current Camera Web Configuration page