Description Customer have reported that the Acti A86 Camera will show a Device not Responding error on the Add IP Cameras page in the Exacq Client. However the camera is actually connected and recording just fine. Product Windows and LinuxexacqVision 23.06.1.0 Up to current 24.09.5.0Acti A86 FW A1D-900-A8.02.03-AC Steps to Reproduce Add a camera to… Continue reading ACTi A86 Connection Status Device Not Responding
Tag: Camera Integration
Cloudvue Gateway Camera Integrations
Description Traditionally Cloudvue has focused on individual API integrations for cameras connecting to the Cloudvue Gateway. However, there are just too many camera manufactures to integrate with each. So, except for Illustra and Axis we rely on integrating with ONVIF Profile-S compliant cameras. Customers that would like a specific API camera integration should submit their… Continue reading Cloudvue Gateway Camera Integrations
Motion Detection Fails on HikVision DS-6716HUHI-K Encoder
Description The HikVision DS-6716HUHI-K encoder fails to record when set to motion detection recording schedule in exacqVision. Note: This device has been deprecated by the manufacturer. Product Steps to Reproduce Expected Results Motion is detected and video is recorded Actual Results Motion is not detected and video is not recorded Solution We have found that… Continue reading Motion Detection Fails on HikVision DS-6716HUHI-K Encoder
Illustra Flex Gen 2 Models and IFS03D1LCWTT
Issue Cameras will not record on motion due to a firmware issue. Currently there is a ticket that needs to be re opened and worked on with Illustra. Motion will not work on JPEG/H264/H265 if the camera was originally configured with the Enhanced Security Mode enabled by default. <br> Workaround Default the camera and log… Continue reading Illustra Flex Gen 2 Models and IFS03D1LCWTT
Vivotek VS8801 Encoder Enabling 2nd NIC for exacqVision
Title Vivotek VS8801 Encoder Enabling 2nd NIC for exacqVision Description This encoder requires the use of two IP addresses to view all 8 channels of video. The first NIC allows access to channels 1-4 and the second NIC allows access to channels 5-8. The following are instructions for enabling the 2nd NIC on the Vivotek VS8801 encoder.… Continue reading Vivotek VS8801 Encoder Enabling 2nd NIC for exacqVision