Get an insight to several common steps to take to troubleshoot connectivity problems with IP cameras.
Panasonic model WV-SW458 Fisheye On Firmware 2.50 .
When setting up a new camera in the client and notice the motion window is not saving with the default motion window.
Work Around
Edit the motion window and delete any motion windows that exist. Then create a new motion window and draw the boarder of the motion window smaller than the boarder of the cameras field of view and apply. The motion window will save. If you use the default motion window and hit apply, the motion window will not save. It has to be a little bit smaller than the full boarder of the cameras FOV.
This will be in our 21.09 build release.
When iVMD analytic support was added in exacqVision Server version 20.03.0, it caused motion data to be ignored from older or non-iVMD camera models. Resulting in video not being recorded when using motion-based recording.
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Use free-run recording or downgrade to exacqVision Server version 19.09
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Same for resolution 10pt
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exacqVision Server 20.03.0 thru 20.03.9
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exacqVision Server 20.03.10
H.264 compression uses a Group of Pictures (GOP) or Group of Video (GOV) to define how many P-frames are sent between each I-frame. (I-frames are complete pictures, whereas P-frames are partial frames reconstructed based on the last I-frame and all the P-frames in between.) Time-lapse recording stores I-frames. If time-lapse recording is configured at short intervals (about 30 seconds or less) on H.264/MPEG-4, time-lapse scheduling might not be able to record as fast as desired.
To ensure time-lapse records at the desired rate, the camera must be configured for a GOP/frame rate setting equal to or less than the time-lapse setting, in seconds. For example, suppose you have a camera with a GOP of 30 configured to record 5 frames per second (fps), which produces an I-frame once every 6 seconds (30 divided by 5). In this case, time-lapse recording cannot capture I-frames more than once every 6 seconds. Thus, the time-lapse interval must be greater than 6 seconds. If you want to record time-lapse video at shorter interval, you must reduce the GOP setting.
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H.264-Camera-Configuration-for-Time-lapse-Recording.pdf