Tag: Boot

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Knowledge Support Support exacqVision Server Categories exacqVision Hardware Uncategorized

System will not post without monitor attached

These files are only to be ran on ExacqVision Servers with the following Motherboards.

DO NOT try to run it on your machine or it will cause issues!!!

With the rise of new HIPPA requirements regarding patient information potentially being exposed on systems, a lot of customers are choosing to run their NVR’s Headless (no monitor attached). Running a Windows or Linux based System without a monitor attached on the following motherboards will cause the system not to boot.

  • H110E
  • H410
  • 1313
  • X1313
  • C236

There is a work around for it: Download the appropriate file for their OS and install it…

YOU MUST BE THE ONE TO DOWNLOAD IT AND INSTALL IT. DO NOT GIVE THIS KB TO CUSTOMER AND BAIL!!

Linux: http://artifactory.exacq.org/artifactory/seg-local/exacqdeploy/21.09.x/master/108/exacqdeploy_21.09.108.0_all.deb

Windows: http://artifactory.exacq.org/artifactory/seg-local/headlessboot-remediation/21.12.0/none/Enable-Headlessboot.exe

  • Attach Monitor back to the system
  • Boot system back up
  • Boot all the way in to Windows or Linux and then reboot
  • Unplug the monitor during the reboot process
  • DO NOT change anything else or your system will not boot!!!

Trac:23280 https://trac.exacq.com/DVR/ticket/23280

Categories
Knowledge Support Support Categories exacqVision Hardware Products

EFI /boot is full error

Affected Systems:

Linux 14.04

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Problem:

Customer receives dialog box on user and admin OS accounts that EFI (/boot)is full.

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Workaround:

  1. Give user account rights to /run/user/
    Open Terminal
    As admin: sudo chown user -R /run/user
  2. Disable housekeeping on admin account
    gsettings set org.gnome.settings-daemon.plugins.housekeeping active false
  3. Disable housekeeping on user account
    su user
    gsettings set org.gnome.settings-daemon.plugins.housekeeping active false