Tag: BIOS

A-Series Desktop unit with Motherboard H110E1 is rebooting and stuck on the BIOS password page

Post author By Mena Awed
Post date August 22, 2022

Issue:-

A-series Desktop unit is rebooting and stuck on the BIOS password page,

And when checking in the BIOS, the system drive will be missing and needs to reboot to boot up to windows.

Resolution:-

There is an issue confirmed by the manufacturer that the new sound card that has been added to the A-Series Desktop units in Feb 2022 would make an issue with the current BIOS version P1.50E and needs to be updated to BIOS firmware version P1.60A

you will need first to download the new FW version from this link
Here then copy it to the root folder on a USB Key formatted with Fat32
Enter BIOS by pressing Del at startup and entering admin256 password.
Press the right arrow once, over to the Advanced tab.
All the way down in the list is the Instant Flash option, press enter.

It will detect the file on the USB key. Press enter to select and start flash.

Don’t remove the USB key or power off the system until the flash is complete.

Once complete, remove the USB Key and press Enter then, the system will restart twice and boot as normal.

you can confirm that the Motherboard bios have been updated by going to the client software and then the Configure System page and looking for system information

Tags A-Series DT, Level2, Reboot, Motherboard Firmware, BIOS, 12490

Knowledge Support Support Categories exacqVision Hardware

Updating the BIOS on Systems with ASRock C236M WS Motherboards

Post author By Tom Oakes
Post date July 7, 2022

Description

The following instructions can be used to update the BIOS on systems with ASRock C326M motherboards.

Product

Asrock C236M WS Motherboard

Instructions

Download the C236MWS3.12E flash file HERE
Format a 32MB or larger USB key as FAT32
Copy the flash file to the root of the USB key
Plug the USB key into the NVR and restart the machine
On Boot, after the MegaRAID initializes (if applicable) and prior to the operating system loading press the Delete key “Del” to enter BIOS setup
When prompted enter the BIOS password “admin256” and press “Enter”.
On the Main tab check the current BIOS version, listed as UEFI Version
If the version is L3.12E or higher a BIOS update is not required.
To update the BIOS, select the Advance tab, highlight Instant Flash, and Enter.
Instant Flash will automatically detect all devices and only list those BIOS versions which are suitable for your motherboard, select the suitable BIOS version and press ENTER to flash.
The BIOS update should progress
Please DO NOT power off during BIOS update.
After update success completes, press Enter to reboot system
The server will power cycle several times, press [F2] or [Del] to enter the BIOS setup utility.
On the Main tab verify the new version “L3.12E”
Verify the date and time are correct
Press F10 to exit BIOS and restart the machine.

Note:

In the event the BIOS password “admin256” fails after Instant Flash perform the following steps

Power the server off
Turn the individual power supplies off and remove the power cords
Disconnect the CMOS battery
Hold the power button on for a few seconds to discharge any residual power
Reconnect the CMOS battery
Reconnect the power cords and power the unit on

Traditionally systems with MegaRAID controller cards would display initialization information along with the option to enter the MegaRAID BIOS when a system is first booted. After updating the BIOS this will no longer be the case, the MegaRAID BIOS is accessible through BIOS Setup on the Advanced tab. If desired the older behavior can be restored by enabling CSM “Compatibility Support Module” Parameter on the Boot tab.