Tag: BBE

Categories
Knowledge Support Support exacqVision Server

How to Disable/Enable exacqVision Watchdog Timer

Description 

Built by Exacq “BBE” NVRs utilize a watchdog timer, which during normal operation is reset every second. If the watchdog timer has not been reset within 60 seconds it will trigger a system reboot. The assumption being that machine is in a bad state. For various troubleshooting reasons you may need to disable/enable the watchdog timer.

Product 

  • exacqVision Servers Built by Exacq “BBE”

Instructions

  • Windows
    • Edit C:\Program Files\exacqVision\Server\sysmgmtpi.xml
  • Linux
    • Edit usr/local/exacq/server/sysmgmtpi.xml
  • Locate the section similar to the following: 
  • To Disable watchdogs change Enabled =”1” to Enabled =”0”
  • To Enable watchdogs change Enabled =”0” to Enabled =”1”
  • Save the file
  • Restart the exacqVision Server Service

Examples

sysmgmtpi.xml watchdog enabled

sysmgmtpi.xml watchdog disabled

Categories
Knowledge Support Support exacqVision Server exacqVision Hardware

exacqVision Hard Drive Tests

Description 

A summary of system drive tests performed by exacqVision using evSelfTest, RAID controllers, and S.M.A.R.T. data.

Product 

  • exacqVision Server 7.8 and higher

Information

On systems Built-by-Exacq (BBE), the exacqVision software runs the following tests: Using evSelfTest.exe:

  • SMART attribute report for non-RAID drives, once every hour and upon server service start.
  • SCSI passthrough commands to RAID drives through storcli, once every hour and upon server service start.
  • Manually run Short and Long self-tests.

RAID card consistency check, once every week.
On non-BBE systems:

  • Drive SMART data is monitored