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AVI exports fail

Description

In the web service, exports in AVI format fail. The export is started, but no progress is ever shown and the export never completes.

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Version Introduced

7.7.24

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Platform

Web Service/Windows

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Steps to reproduce

On the search page, create an export, selecting the AVI format.

Expected result

The export progresses as expected.

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Actual result

The export hangs on starting, with no progress ever displaying.

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Work Around

  • * Export video to another format (PS, EXE)
  • * Remove the FFMPEG libraries

1. Remove the following files from C:\Program Files (x86)\exacqVision\WebService\bin\:


avcodec-56.dll
avfilter-5.dll
avformat-56.dll
avutil-54.dll
swresample-1.dll
swscale-3.dll

2. Restart the web service.

  • * Downgrade to 7.6.

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Version Fixed

8.1.8