Tag: Authentication Mode

Categories
Knowledge Support Support exacqVision Client Categories Products

Enabling Legacy Authentication Mode

*** INTERNAL USE ***

With the introduction of the new Authentication mode in exacqVision Client and Server 6.8, the temporary admin password no longer works. However, exacqVision Client includes a way to run in Legacy mode, thus enabling the temporary admin password.

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This procedure should be used only by Exacq Technical Support.

Double-click on the LegacyAuthentication.xdv file, which should be associated with exacqVision Client, to open it. This file can be found in the following directories:

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Windows: ../exacqVision/Client/LegacyAuthentication.xdv
OSX: ../edvrclient.app/MacOS/LegacyAuthentication.xdv
Linux: /usr/local/exacq/client/LegacyAuthentication.xdv

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When this file is opened, the temporary admin password is enabled and can be reset. To enable the new Authentication mode, close and re-open exacqVision Client.

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Categories
Knowledge Support Support Categories Products exacqVision Integrations

Axis V5915 audio-out fails in digest authentication mode.

Description

Audio-out does not work with V5915 fw 5.75.1.4 and set to digest or basic or digest authentication mode. This is a misbehave camera fw that server 8.4 does not support properly. Work around is either revert back to 8.2 or set the camera to basic authentication mode until the issue is fixed.

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Version Introduced

8.4.0.110541

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Platform

All

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Steps to reproduce

  • audio-out with V5915

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Expected result

  • audio-out work as expected.

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Actual result

  • audio-out failed

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Work Around

  • revert to server 8.2 release.
  • or use 8.4 server but set the camera to basic authentication only mode from the camera web page.
    • Goto setup page/”System Options”/Users/select “Unencrypted only”.

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Version Fixed

Unknown