Tag: Audio

Motherboard audio continues to play even after disabling the audio channel

Description Audio coming from outputs on motherboard continues to play even after disabling the audio channel. <br> Affected platforms exacqVision Server 5.8 to 7.2.3 <br> Symptom Motherboard audio continues to play the buffered sound on the output port even after the port is disabled from exacqVision client. <br> Workaround Restart the exacqVision service <br> Resolution… Continue reading Motherboard audio continues to play even after disabling the audio channel

Exacq Mobile 3 Microphone Support

Microphone support, for sending audio from your device to an exacqVision Server, was added in Exacq Mobile 3, version 8.4. All installations of Exacq Mobile 3 acquired from Google Play and the Apple App Store support sending audio to an exacqVision Server. <br> Important Note To send audio to an exacqVision Server using the mobile… Continue reading Exacq Mobile 3 Microphone Support

How to Record Video and Audio with a Single Button

A common request from exacqVision users, especially those monitoring interview rooms is to be able to toggle on and off recording of video and audio. It can become inefficient and confusing to create multiple soft triggers to record both video and audio, and even more so if you have multiple cameras or microphones in the… Continue reading How to Record Video and Audio with a Single Button

Customizing Client Audio Alerts

The ExacqVision Desktop Client software has the ability to alert users with audio when using Event Monitoring. See the Client Help file, press F1, to learn how to set up Event Monitoring, or watch the Event Monitoring training video.Using audio alerts is a good way to bring attention to system operators when events of importance… Continue reading Customizing Client Audio Alerts

Enabling Audio Line Inputs in Linux

By default, Line In is not enabled in Linux. To enable Line In, complete the following steps:<br>Open a Terminal window and run alsamixer. This opens a window that allows you to change settings for each sound channel.<br> Press the F4 key to change capture settings. <br> Use the left and right arrow keys to select capture… Continue reading Enabling Audio Line Inputs in Linux

ExacqVision Z-Series Audio: Device Not Discovered

If an ExacqVision Z-series server (C2SBC-Q Mobo) does not discover audio devices such as speakers and headphones, install the latest Realtek drivers from the following location: https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-software Download Vista, Windows7 Driver (32/64bits) Driver only and follow the on-screen installation instructions. <br>

USB Audio on ExacqVision Systems without Onboard Audio

External USB speakers may be connected to an ExacqVision system to transmit audio from ExacqVision Client if the system motherboard does not provide audio. The speakers must be compatible with the operating system, such as Windows 10, Windows 7, or Ubuntu 20.04 Linux. Although third-party USB speakers are not specifically tested/certified for support with ExacqVision… Continue reading USB Audio on ExacqVision Systems without Onboard Audio

No Audio from PC Speaker on Linux-Based exacqVision Systems

If you cannot hear audio on Linux-based exacqVision (eV) systems, try adjusting the volume setting on the front speaker (the default setting is for this volume is zero). To adjust the volume setting, complete the following steps: Exit the eV Client software and log out of the user account.Log in to Linux using an administrator… Continue reading No Audio from PC Speaker on Linux-Based exacqVision Systems