Legacy Arecont Camera Frame Rates

Description  Arecont Legacy cameras are limited to the amount of Frames Per Second they send when using Full Resolution vs Half Resolution.Example of Cameras:Arecont AV12176DN-NLArecont AV2455DN-FArecont AV5555DN-S Product  If you find that the Received Frames Per Second or Decoded Frames Per Second are Half the FPS it is due to the limitations of the cameras… Continue reading Legacy Arecont Camera Frame Rates

Arecont Camera 12176DN on firmware 65216 is Causing the Video Stream to Timeout

Description  Arecont Camera 12176DN on fw 65200 is causing the video stream to time out and the stream is reconnecting. CGI access to the camera is fine. Product  Steps to Reproduce  Connect to the camera and let it record. The video stream is timing out and the stream is reconnecting. CGI access to the camera… Continue reading Arecont Camera 12176DN on firmware 65216 is Causing the Video Stream to Timeout

Arecont cameras are not recording motion on server version 22.12

Description: Arecont cameras are not recording motion, and the motion tab is not showing on the cameras settings page The name of the camera is changing to AVCoster-Contera Resolution: The fix for the issue has been implemented on Version 22.12.115 you can download the Server from the links below Windows 64bit https://support.exacq.com/#/file-manager/file/51aeec4a-1fd0-46e1-8e54-05343684e274/exacq-vision-server-22-12-115-0-x64-exe Ubuntu 64bit https://support.exacq.com/#/file-manager/file/1e73f452-bd4e-484a-a52a-aa60a06def9a/exacq-vision-server-22-12-115-0-x64-deb… Continue reading Arecont cameras are not recording motion on server version 22.12

IP Plugin Overrides

The standard form for exacqVision camera addresses is as follows: {host}{?parameter_1=value_1}…{?parameter_n=value_n}{#override_1=value_1}…{#override_n=value_n} <br><br> Overrides PluginOptionUsageACTitransport=httpHTTP stream support for legacy platforms and user dataACTitransport=rtspRTSP stream with separate metadata socket for motion/input trigger/video loss/etc.Axiszoom=configBy default zoom only cameras support.Axiszoom=operationForce zoom only operation and controls as part of PTZ and live view.Axisblocksize=offOn by default, but could turn off blocksize… Continue reading IP Plugin Overrides

Arecont Video Shows Artifacts, Change Key Frame Interval

Symptom: Video from an Arecont camera may display ghostly artifacts. <br> Problem: Some Arecont cameras have the key frame interval, sometimes referred to as GOP, set to a high value. If there is a not a setting available for this in the camera’s web interface the only way to change this is through the use of… Continue reading Arecont Video Shows Artifacts, Change Key Frame Interval

Arecont Camera Video Loss with Large Frame Sizes

Issue Some cameras are capable of creating large frame sizes. There are two issues that can be encountered by unreasonably large frame sizes. As frame size increases the likelihood of the exacqVision recorder throttling increases. A frame size > 4MB will cause exacqVision to display “Acquiring Video” message instead of the actual video stream. This… Continue reading Arecont Camera Video Loss with Large Frame Sizes

Arecont Single-sensor Cameras Do Not Connect or Display Video After Restart on Windows 7 exacqVision Systems

Arecont single-sensor cameras with firmware 65218 and 65219 can fail to connect or display video after a Windows 7 exacqVision system restarts. This can occur because exacqVision software changed to the RTSP protocol starting with version 5.4. Arecont plugins in exacqVision versions earlier than 5.4 use TFTP, which is not affected by this issue. <br>… Continue reading Arecont Single-sensor Cameras Do Not Connect or Display Video After Restart on Windows 7 exacqVision Systems

Enabling Arecont Extended Motion Detection on exacqVision Systems

Some Arecont IP cameras have an Extended Motion Detection feature that offers more granularity to the motion-detection grid. This feature is supported in exacqVision Server version 4.7.1.27101 and later. To enable the feature for use with exacqVision systems, complete the following steps: Open the camera’s configuration web page.Open the Motion_detector window.Select Enable Extended Motion Detection… Continue reading Enabling Arecont Extended Motion Detection on exacqVision Systems

IQEye and Arecont Settings Not Changing

When you adjust settings for certain Arecont or IQEye cameras using the exacqVision Client, the settings do not get applied. If this occurs, see the following information for each camera brand. <br> Arecont There are no standard credentials for an Arecont camera, but with some models you can enter anything in the credentials area on… Continue reading IQEye and Arecont Settings Not Changing

Downloading and Installing avcodec for Decoding h.264

There is a known issue when decompressing H.264 video from Arecont cameras that might cause the exacqVision Client or Web Service to crash. This issue appears to be specific to Arecont cameras with hardware version 65212. The H.264 hardware version can be read by browsing to the camera’s web page. Our workaround to this issue… Continue reading Downloading and Installing avcodec for Decoding h.264