Preparing a Third-Party Storage System Archiving must be done to a network resource that supports the hosting of SMB shares. By default, S-Series storage systems built by Exacq come with Samba installed. The following steps will need to be performed on a third-party Ubuntu system used in place of an ExacqVision S-Series system. <br> <br>… Continue reading Setting up Archiving on Third Party Linux Devices
Tag: Archiving
Frequent Restarts on Linux Systems Archiving over Slow Network
Linux-based exacqVision servers could reboot frequently in certain conditions: Linux operating systemActive hardware monitoringArchiving over a slow network (WAN or other network with limited resources) This issue was fixed in version 6.3.33.65575, and it is available in public release 6.4. To work around this issue in affected versions, complete the following steps to configure an… Continue reading Frequent Restarts on Linux Systems Archiving over Slow Network
Archiving Stalls on Linux-based exacqVision Systems
Archiving from a Linux-based exacqVision system over a wide-area network (WAN) can stall in a Writing Files status for over an hour. If you believe a system is affected, verify the following conditions and symptoms: Linux kernel version 3.0 or later. Previous versions are not believed to be affected. (To determine the kernel version, run uname… Continue reading Archiving Stalls on Linux-based exacqVision Systems
Using NFS Protocol for Archiving
Archiving using NFS protocol instead of SMB protocol is possible starting with exacqVision Server 6.9.11 and exacqVision Client 6.9.14. However, the following steps might be required to enable NFS archiving functionality. NOTE: Existing archive target configurations cannot be changed to use NFS. In those cases, a new archive target configuration must be created. Linux Install the… Continue reading Using NFS Protocol for Archiving
Video Not Recording to iSCSI with Status “Recording Not Possible”
Description Video is not recording to customers iSCSI targets after a reboot. Drive was reporting a status of “Recording Not Possible” on exacqVision Server 21.03.10. Servers running exacqVision Server version 20.06 or older were showing a status of healthy, but were not recording. Identification Use the following to properly identify the issue before applying the… Continue reading Video Not Recording to iSCSI with Status “Recording Not Possible”
System watchdogs while archiving when SMB network share connection is lost
Affected platforms exacqVision 7.1.23 to 7.2.0 running on Ubuntu Linux <br> Symptom If the recorder is archiving and cannot reach an SMB archive target, the recorder will become unresponsive and watchdog reset. <br> Workaround Downgrade to a version prior to 7.1.23 <br> Resolution Upgrade server to 7.2.1 or newer to address proper timeout detection and… Continue reading System watchdogs while archiving when SMB network share connection is lost
Direct Search Working Yet Status Displays “Invalid username or password”
Description The Status of the Direct Search section on the Archiving page shows “Invalid username or password” However the target can be accessed through a file explorer and direct search can find video only present on the archive target and play it back. While only cosmetic this issue can cause unnecessary concern and confusion and… Continue reading Direct Search Working Yet Status Displays “Invalid username or password”
AWS S3 Integration Guide (Amazon Web Services Archiving)
SMB server signing and encryption for Archiving
exacqVision’s default method for archiving recorded data uses the SMB protocol. Using an exacqVision S-Series storage system makes configuring archiving simple. Users may also archive to SMB shares configured on their own third-party systems, but installing and configuring Samba or SMB Shares on non-Exacq built systems is outside the scope of Exacq Support. There have… Continue reading SMB server signing and encryption for Archiving
Enterprise System Manager Archive Path Must Be Less Than 124 Characters
Symptom The string length of the absolute path for the directory mount point for the archive directory address must be less than 124 characters. If an archive path is 124 characters or longer, a database exception similar to the following is created: <br> MSSQL: evEnterpriseManager.server.models in save DatabaseError: (-2147352567, ‘Exception occurred.’, (0, u’Microsoft SQL Server Native Client… Continue reading Enterprise System Manager Archive Path Must Be Less Than 124 Characters