0 KB File When Downloading Archived Video

Description  Typically end users will access archived video via Cloudvue Web or Cloudvue Mobile. They can search for a specific date/time on a camera and then use Save Clip to export the video in one, five, fifteen or custom increments up to 2 hours.  In certain cases this can fail and will result in a… Continue reading 0 KB File When Downloading Archived Video

Using PSchange to rename files on a remote archive server (Windows)

*** INTERNAL USE *** Description  Instructions for how to use PSchange tool in order to manipulate files located on a remote archive server. This guide is for running the tool on a windows OS although it can still manipulate files stored on a linux archive server. Product  PSchange.exe Steps net use /delete P:

Exacq Cloud Drive 2.0 Setup

Cloud drive is a subscription plan available from an Exacq dealer for offsite, cloud based archiving of recorded video. Contact an authorized dealer to discussing pricing and plans. Minimum Client/Server Versions: Client: 22.03.1 Server: 22.03.0 The following instructions detail the steps to be performed in sequence. These steps are also detailed in our Video Library.… Continue reading Exacq Cloud Drive 2.0 Setup

Unable to set archiving schedule

If all of the boxes for the camera are greyed out for a camera on the Schedule page under Archiving… Check to verify in the Exacq Client under Storage you DO NOT have a Expiration Configuration rule set; if you do remove it. Then go back to the Archiving Schedule page and select your cameras… Continue reading Unable to set archiving schedule

Direct Archive Search Explained

exacqVision 7.8 introduced enhancements to video archiving to provide faster access to video and better manage bandwidth. Users closer to the archive location on the network can directly search video on the archive without routing data through the recorder. Direct archive search is available for any Exacq S-Series storage device and any third-party network share… Continue reading Direct Archive Search Explained