Tag: Analytics

Illustra IPR20-M12-OIA4 Causing Blue Screens on System after Analytics are Enabled

Description  If you enable analytics for 3 sensors the camera works fine in exacqVision but when enabling the 4th sensor on the camera the client and system can Blue Screen (BSOD). Product  Steps to Reproduce  Enter steps to reproduce the issue bulleted or numbered list recommended Expected Results  Actual Results  It will blue-screen the system.… Continue reading Illustra IPR20-M12-OIA4 Causing Blue Screens on System after Analytics are Enabled

Client Crashes When Analytics Enabled on Onvif Multi-Sensor Camera’s

*** INTERNAL USE *** Description  Reports of the exacqVision Client and/or system crashes have been reported from Illustra or Samsung  multi-sensor cameras using the ONVIF PLUGIN when analytics is  enabled. Product  Steps to Reproduce  Expected Results  Actual Results  Solution NOTE:  Information about an available branch build is available here Also see AESW-3366

Event Monitoring is not Allowing the Analytical Event Source to be Created and Reverts to Tampering

Description  If you are exhibiting an event monitoring rule for analytical Event Source of any type you can not save the event rule IF your SYSTEM name of the NVR is the SAME name as the Event Source Device. Product  Steps to Reproduce  Go to Event Monitoring and set the rule up. Expected Results  The… Continue reading Event Monitoring is not Allowing the Analytical Event Source to be Created and Reverts to Tampering

Bosch Analytics on Newer FW

Description  On newer versions of Bosch FW analytics will not work on Exacq. Bosch FW 7.61 is the latest confirmed working version. Steps to Reproduce  Configure analytics on Bosch camera.Add camera to exacq server.Setup analytics event linking. Expected Results  Analytics are seen and are able to be setup in event linking Actual Results  No analytics… Continue reading Bosch Analytics on Newer FW

Export File Types

Gain a deeper understanding of the benefits each of the many export file types available from ExacqVision provides you. If an incident occurs and you need to share recordings with your management, a legal representative, law enforcement, or others… knowing which file type provides the protections or data needed, and that they can review is… Continue reading Export File Types

Recording must be configured to retrieve video thumbnail for analytic push notifications

Description Exacq Mobile 3, version 19.09, allows a user to subscribe to and receive push notifications for triggered analytic rules. As part of this feature, showing the details for an analytic notification in the app will show a frame from the associated camera (if there is one) at the time of the event. In order… Continue reading Recording must be configured to retrieve video thumbnail for analytic push notifications

C-Cure Integration License

In order to fully integrate with C-Cure 9000 Versions 2.80 or later an additional license is required.  The license can be requested from the CCURE’s licensing system via part number CC9WS-EXACQMON.  After proper application, this license will show up in the CCURE “Licensing” application as “Exacq Analytics for CCURE 9000”. Here is an example: