Tag: Analytics not Shown as Alarm on Event Linking

Categories
Knowledge Support Support Categories Products exacqVision Integrations

Bosch Analytics on Newer FW

Description 

On newer versions of Bosch FW analytics will not work on Exacq. Bosch FW 7.61 is the latest confirmed working version.

Steps to Reproduce 

  • Configure analytics on Bosch camera.
  • Add camera to exacq server.
  • Setup analytics event linking.

Expected Results 

Analytics are seen and are able to be setup in event linking

Actual Results 

No analytics are seen in event linking.

Solution

As this is a Bosch FW issue it needs to be resolved by Bosch they are aware and are working on a resolution. They have estimated this as September 2022 but have not given confirmation.

Categories
Knowledge Support Support exacqVision Client Categories Products

Analytics not Shown as Alarm on Event Linking

Description 

If you are setting up an event linking using an Analytic Event Type this will not show as alarm in the status window.

Product 

  • exacqVision Client
  • exacqVision Server

Steps to Reproduce 

  • Select Event Linking.
  • Add a New Event and select Analytics.
  • Select your Event source, Action Type and Action Target.
  • Click Apply.

Expected Results 

The Status will change from Off to Alarm

Actual Results 

The Status always stays Off

Solution

This is as designed, many analytics triggers happen so fast that the Status on the Event Linking page never appears to change or it does so for only a split second.

Here is one way to verify it is working.

  • Change the Action Type to Log Event
  • Trigger the analytic
  • Search Events, there should be a red indicator in the timeline when the analytic triggered.