Title
Acti Motion Windows Disappear exacqVision Server 21.12.2.0 and 22.03.1 Windows Disappear exacqVision Server 21.12.2.0
Description
After restarting exacqVision Server service Acti motion windows are no longer present, exacqVision Server versions 21.12.xx and 22.03.1
Product
exacqVision Server
Steps to Reproduce
- Update to exacqVision Server 22.03.1
- Verify motion windows are present on the Motion tab of the cameras configuration page
- Stop and start the exacqVision Server service
- Go back to the motion tab on the cameras configuration page
Expected Results
- Motion windows are as they were before the service restart
Actual Results
- Motion windows are gone
Solution
Motion still records but a rollback to exacqVision Server Version 21.09.xx is required in order to see the motion windows. Models Known to exhibit this issue:
- ACM3401
- ACM5601
- D52
- D55
- E53
- E54
- E56
- E77
This issue will be fixed in exacqVision Server 22.03.2 or higher
