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iOS Application crashes when decoding H.264 video from Axis M5014 in 800×450 resolution

Description

iOS Application crashes when decoding H.264 video from Axis M5014 in 800×450 resolution

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Summary

iOS Application crashes when decoding H.264 video from some axis sources in 800×450 resolution. This has been seen on a customers M5014 with firmware 5.25.2 as well as an M5014 with firmware 5.40.11.2 at the Exacq Fishers office.

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Tested Version

Exacq Mobile 3, version 7.8.0

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Platform

iOS

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Steps to reproduce

  1. Connect to a web service that has an Axis M5014 camera that is streaming h.264 video in an 800×450 resolution.
  2. Add the camera to a 1×1 layout in an iPad

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Expected result

Video is shown

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Actual result

Application crashes

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Work Around

Pick One:

  • Change the camera resolution
  • Change the image quality in the mobile application to be less than 70% of the image quality of the camera
  • View the camera on the mobile application in a video panel that is less than 45% or the height or width of the camera stream.