Title
exacqVision sysprep Error “Failed to Write Model number”
Description
During a full re-image of an exacqVision Server, while doing the sysprep, an error occurred “failed to write the model number” (see Figure 1)
Product
exacqVision Server
Solution
It was discovered that the integrator was using the wrong iso file for the unit. In this case the NVR shipped with Windows Embedded and the integrator was re-imaging with a Windows 10 iso.
Resolution:
- The integrator should re-image using the correct iso file for the unit, in this case WES7.
- Alternatively they can see check to see if the unit can be upgraded to Windows 10 at https://exacq.com/upgrades/win10/ and if so purchase the upgrade kit.
