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Changing the Logging Level for exacqVision Web Server

Description 

At times is may be necessary to change the exacqVision Web Server Logging Level.  By far the most common usage is changing from the default Error logging level to Debug and then back again.   

Product 

exacqVision Web Server  

Solution

In order to assist with troubleshooting exacqVision Web Server issues it is sometimes useful to increase the verbosity of the log files by changing the log level.  Once the necessary information has been gathered it is good practice to change the log level back to the default,  Error Logging Level.     

Change to Debug Logging Level

  • From Web Service Configuration
  • Navigate to Configuration, then Logging
  • Click the dropdown and change the Logging Level to Debug
  • Apply the change and restart Web Service
  • Return to the Landing Page
  • Force or wait for the issue to recur.

Change to normal (Error Logging Level)

  • From Web Service Configuration
  • Navigate to Configuration, then Logging
  • Click the dropdown and change the Logging level to Error
  • Apply the change and restart Web Service