Categories
Knowledge Support Support exacqVision Client

Enable Local Users Accounts is Disabled Within the exacqVision Client

Description 

The Enable Local User Accounts check box is grayed out (Disabled) on the Enterprise or Configure System ActiveDirectory/LDAP tabs.

Product 

  • exacqVision Client

Steps to Reproduce 

  1. Within the exacqVision Client navigate to either :

Expected Results 

  • The Enable Local User Accounts checkbox is enabled 

Actual Results 

  • The Enable Local User Accounts checkbox is grayed out (disabled)

Solution

  • This is expected behavior
  • The Enable Local User Accounts checkbox will be grayed out (disabled) if the user is currently logged in as a local user.   
  • This is done to prevent users from accidently locking themselves out of the system.
  • To enable the Local User Account checkbox, you must first login as an Active Directory/LDAP user.