The issue reported was that the drives will show up as offline when customers update to 21.09. If you were to roll back the server to 21.06 the drives would show up as healthy.
The Latest build will resolve this issue:
Build summary: Exacq Server Branch ยป server-23253-smartctl-fail-on-csmi-disks Build 1
Installer(s): https://artifactory.exacq.org/artifactory/server-local/21.09.x/6337xx/633700/