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Replay button on event monitoring card does not always work with view targets

Description

Pressing REPLAY on an event monitoring event card where the event action was show view does nothing if the user is logged in to the systems(s) for all cameras in the given view

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Tested Version

  • Exacq Mobile 3, version 7.6.3

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Platform

All

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Steps to reproduce

  1. Create an event monitoring profile on a system with the following configuration:
    • Show Event Monitor List Checked
    • Show Newest Event Checked
    • Type: View
    • Client Action: Source (any) Target Switch View
  2. Open the Exacq Mobile 3 application
  3. Add a web service with the system that has your event monitoring profile
  4. Log in to the system with the event monitoring profile
  5. Go to the live page
  6. Open the navigation menu
  7. Select Event Monitoring
  8. Tap on the profile that you created
  9. Trigger the action to show a view
  10. Press the “Events (0/1)” button at the bottom of the live page
  11. Expand the card
  12. Press the REPLAY button

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Expected result

A search is started with the cameras in the view

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Actual result

Nothing happens

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Work Around

Use a passthrough account, or just use a video panel event monitor target

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Notes

This issue has been present in all releases of Exacq Mobile 3 that contain the event monitoring feature.