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A Windows server may crash when attempting to delete old audit trail files

Affected platforms

exacqVision Server version 7.0.3 or earlier, on Windows systems

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Symptom

If the system drive free space falls below 100MB or exacqVision need to delete old audit logs to honor the maximum days setting, exacqVision will attempt to prune the audit trail logs and can crash if any audit log files are locked open by another process.

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Workaround

Do not set a maximum audit log retention time, and ensure the system has more than 100MB of free space on the system drive.

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Resolution

Update to exacqVision Server 7.2.0.85081 or higher