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ESM fails to completely uninstall

Affected platforms

All versions of ESM

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Symptom

It is possible that the ESM uninstall will not correctly stop datarolloff and delete the ESM install folder even though it reports success.
To confirm if this has occurred, after successful uninstall check to see if the install folder is still present and check running processes for datarolloff.exe

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Workaround

The user should manually kill the datarolloff process and then remove the ESM install folder to complete the uninstall.

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Resolution

None at this time