Description
When reopening the Exacq Mobile 3 app, the previously set cameras are reloaded into the live page. During this process, server-side digital PTZ (dewarp) is not restored, leaving the camera in the default state.
Note: This is for server-side digital PTZ only (i.e. dewarp only). Pinch-to-zoom functionality is properly restored on resume.
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Version introduced
Exacq Mobile 3, version 3.3.8
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Platform
Mobile / All
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Steps to reproduce
- Select a digital PTZ camera (I used the FE8172V Fisheye on vivotek.exacq.com).
- Perform a server-side digital PTZ action.
- Return to the main panel.
- Suspend the app.
- Resume the app.
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Expected result
The digital PTZ settings are restored.
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Actual result
The digital PTZ settings will not be restored.
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Work Around
Re-apply the digital PTZ settings after restarting.
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Version Fixed
Unknown