Tag: 4481

Categories
Knowledge Support Support Categories exacqVision Webservice Products

Installing Exacq Web Service on 32-bit Windows fails

Description

Installing the web service on 32-bit Windows fails. After installing the web service will not run, and the following error message can be found in the event viewer:

The Apache service named reported the following error:

>>> httpd.exe: Syntax error on line 37 of C:/Program Files/exacqVision/WebService/Apache/conf/httpd.conf: ServerRoot must be a valid directory.

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Introduced Version

7.7.28

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Fixed Version

Not yet fixed

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Workaround

  1. Manually edit C:\Program Files\exacqVision\WebService\Apache\conf\httpd.conf changing the following line Define SRVROOT "C:\Program Files (x86)\exacqVision\WebService\Apache" to Define SRVROOT "C:\Program Files\exacqVision\WebService\Apache"
  2. Start the web service.