Description
There have been a couple of servers manufactured at the Bentel facility with Q87 motherboard that does not detect the second on board NIC out of the box. This is due to a bios misconfiguration during manufacturing.
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Platform
Linux and Windows with Q87 motherboard
The servers we found in the field with this issue were from the 25 and 26 week of 2017 and the serial number starts with 355S.
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Fix
- Reboot the machine and press “F2” on the BIOS splash screen.
- Enter “admin256” as the BIOS password.
- Navigate to “Advanced > Onboard Devices Configuration”
- Verify that “Intel I211 LAN Controller” and “Intel I218 LAN Controller” are enabled.
- Press “F10” to save and exit.
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