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Enabling 4×3 Resolution to Eliminate Gray Bars in Video Windows (Legacy)

NOTE: These are Legacy instructions. This behavior was replaced when Client settings implemented Panel Size settings.

When using cameras with a 4×3 resolution, gray bars might appear to the left and right of the camera’s video window in exacqVision Client. To stretch the 4×3 video so that it fills the screen, manually set the video card to a 4×3 resolution as described in the following steps for your Windows version:

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Before Changing the Resolution:

After Changing the Resolution:

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Windows 7

  1. Right-click the computer’s Desktop and select Personalize from the pop-up menu.
  2. Click Display.
  3. Select Adjust Resolution.
  4. In the Resolution drop-down list, select a 4×3 resolution, such as 1280×960, 1152×864, or 1024×768, or 800×600. (The first number divided by the second number should equal 1.333333.)
  5. Click Apply.
  6. If the setting is acceptable, click Keep Changes.<br><br>

Windows XP

  1. Right-click the computer’s Desktop and select Properties from the pop-up menu.
  2. In the Display Properties window, select the Settings tab.
  3. In the Screen Resolution section, select a 4×3 resolution, such as 1152×864, 1024×768, or 800×600. (The first number divided by the second number should equal 1.333333.)
  4. Click Apply.
  5. If the setting is acceptable, click Yes.

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