Description
A few Customers have seen Needs Prep in the Exacq Client on the Storage Page under Volume and Hardware. The Drive Tab drives will all show healthy. The only issue seen is a false negative indicating that the Unit 1 c0/v0 shows “Needs Prep”, seen below. None of the drives listed under Unit 1 will indicate any issue and show up as healthy.
The Volume tab on the Storage page will also show that the volume “Needs Prep” and is only cosmetic.
Product
exacqVision Server versions 23.09.9.0 and 24.03
Steps to Reproduce
Update exacqVision Server to versions 23.09.9.0 or 24.03. The Hardware tab and Volume tab will show the Status “Needs Prep”.
Expected Results
Drive Status is “Healthy”.
“Needs Prep” should not be shown unless the drive needs to be prepped or formatted for newly added drives.
Actual Results
Needs Prep is displayed on Volume tab and the Unit under the Hardware tab.
Solution
If a this issue is seen, update exacqVision Server to version 24.03.7.0.
AES-849
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