Categories
Plugin Exclude from Global Search Log Level Error exacqVision Server Categories Logs Illustra3PI

Camera did not send valid quality for codec H264

Camera did not send valid quality for codec H264

Description

exacqVision Client connection status for camera shows “unable to create video stream” status.

Notes

Often this is a firmware compatibility issue. There are some cases that this has been resolved by factory defaulting the camera and/or removing and recreating illustra3pi.xml file in server folder.