Tag: 19664

Categories
Knowledge Support Support exacqVision Server Categories Products

32-bit Server Installer Fails on 32-bit Ubuntu 14.04

Description 

Upgrade or clean install of Server versions 23.06 and 23.09 failed on 32-bit Ubuntu 14.04

Product 

  • Ubuntu 14.04.4 LTS 32-bit
  • exacqVision Server 23.06 and 23.09

Steps to Reproduce 

Upgrade exacqVision Server using the GUI or terminal.

Expected Results 

Installer completes successfully.

Actual Results 

Installer fails. If run from terminal the output below is shown:

dpkg-deb (subprocess): cannot copy archive member from 'exacqVisionServer_23.06.1.0_x86.deb' to decompressor pipe: unexpected end of file or stream
dpkg-deb: error: subprocess paste returned error exit status 2
dpkg: error processing archive exacqVisionServer_23.06.1.0_x86.deb (--install):
cannot copy extracted data for './usr/local/exacq/server/webservice_installer.deb' to '/usr/local/exacq/server/webservice_installer.deb.dpkg-new': unexpected end of file or stream

Workaround

Install version 22.09 or prior.

It’s possible other version will also work. This was attempted remotely on a customer site via ssh. Issue not re-created in-house due to inability of Support Lab to connect 14.04 machines to the network.

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