If this setting is enabled then it is possible with certain version of Server software, an API issue could occur. Specifically with the OVID plugin when integrating with S2.
Product
TESTED Version:
Client Version: “22.12.2.0”
Server Version: “22.12.5.0”
evOVID plugin version 1.1.12.123380
Steps to Reproduce
If the Password Strengthening and Augmented Authentication is enabled then OVID plugin will not allow the live views once it is enabled.
- Enabled Strengthening.
- In S2 if you go to live view, the video streaming box is “black” (i.e. no video).
- Removed the Strengthening by reinstalling the software and the OVID worked successfully.
Expected Results
We should be able to utilize the Password Strengthening and maintain live views via integrations.
Actual Results
While enabled the OVID would not show live video in S2 integration.
Solution
We have verified using evOVID by upgrading evAPI is all that is needed to get the evAPI component of the integration working.
Tested versions:
evAPI v1.35.2.53326
evAPI v1.45.8.0
evAPI v1.47.15.0
In theory, any version past 1.35.2.53326 should resolve the issue.
AES-311
WORKAROUND:
To update the evAPI we can use a drag-in upgrade. Grab the DLLs from the zips (below) and copy them to the ‘bin’ subfolder of the OVID install location.
Internally, Support can obtain the latest evAPI public release here: https://artifactory.exacq.org/artifactory/evapi-local/1.47.x/master/15/
Updating server and web isn’t necessary to get OVID working in this case.
Integration Guide
https://dp0i6fzt6z37.cloudfront.net/wp-content/uploads/S2-Netbox-Integration-Guide.pdf
Fixed in Sept 2023 Release.