Tag: 15554

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Knowledge Support Support Categories exacqVision Webservice Products

Alarm Output Soft triggers on Thin Client triggering on and off automatically

Description

When a Alarm Output Soft Trigger is enabled in the thin client it triggers on and off every 10 seconds automatically.

Product 

Exacq Thin Client

Exacq Web Service

Steps to Reproduce 

  • Setup an alarm output to a soft trigger on exacq
  • Access this soft trigger on the thin client
  • Enable the soft trigger

Expected Results 

Alarm stays on until it is turned off

Actual Results 

The alarm flicks to off every 10 seconds

Solution

This issue is resolved in exacq web service 23.03