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Unable to Set StartTLS Email Notification Port

Description 

The port drop down box will not allow you to change the port from SSL Port 465 to StartTLS Port 587. If selecting the StartTLS the port will not change to Port 587 which StartTLS uses.

Product 

exacqVision Client 23.03.0.0

Steps to Reproduce 

When setting up an Email profile in the Email notification the client will get stuck on SSL/TLS when trying to select STARTTLS on new setup. The behavior seen by selecting StartTLS is the port does not change the port number to Port 587 but instead lists Port 465.

  • Set up new email Server Configuration.
  • In Example above I added the Description of test, an address, and selected the Security drop down of StartTLS which was stuck at Port 465.
  • As seen, the port remains on 465 and should be port 587.

Expected Results 

The port drop down menu should be able to select any of the three option we offer. Default port is 25, SSL/TLS port is 465, and StartTLS is port 587.

Actual Results 

StartTLS option never selects Port 587.

Solution

This has been resolved update to exacqVision Client version 23.03.1.0 or higher.