Description
While older Hikvision cameras can be added as model specific newer models do not have individual API integrations and must be added using ONVIF. Before scanning or adding the camera in Cloudvue or Cloudvue Local the following items must be configured within the camera web interface on each camera.
Product
- Cloudvue Gateway
Solution
RTSP Authentication
- Configuration > System > Security
- Set to digest or digest/basic.
ONVIF or Open Network Video Interface
- Configuration > Network > Advanced Settings > Integration Protocol
- Must be enabled.
ONVIF User
- Configuration > Network > Advanced Settings > Integration Protocol
- An ONVIF user with the following attributes is added.
- Username: admin
- Password: same as the current admin user used to access the cameras web interface
- Level: Administrator
NOTE: Customers have reported that sometimes the settings don’t get applied in the camera. Please double check by logging out and back into the camera and reviewing.
