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Self-signed and Untrusted Private/Internal Certificates Cannot be Validated in the ExacqVision Client

Description 

ExacqVision Client software is unable to validate Self-signed and untrusted private or internal certificates

Product 

  • exacqVision Client

Steps to Reproduce 

  • Obtain and configure a self-signed or untrusted third party cert
  • Configure the exacqVision Client to “Require SSL Certificate Validation” (Configuration > Client)

Expected Results 

  • The SSL certificate is validated and you get no error message

Actual Results 

  • The SSL certificate is  not validated and  the following error message appears
  • “cannot verify remote ssl certificate”

Solution

  • Purchase and configure a third-party intermediate certificate from a Certificate authority
  • Optionally you can configure the exacqVision Client not to “Require SSL Certificate Validation” (Configuration > Client)