Categories
Cloudvue Knowledge Support Cloudvue Access Control Support Categories

Installing Cloudvue Access App

Description 

Instructions for installing the Cloudvue Access app for both Android and Apple devices.

Product 

  • Cloudvue Access
  • Entrapass Go Pass

Solution

Android

  • Access the Play Store
  • Search for and Install Cloudvue Access

iOS

  • Access the App Store
  • Search for and Install Cloudvue Access

Verify The Device

Once Installed you must first verify your mobile device before being able to control devices

  • Open Cloudvue Access
  • Enter your mobile phone number, including country code
  • Select Verify Device
  • You will receive an SMS message containing a verification code
  • When/If prompted allow Cloudvue Access
    • Select device location preference
    • Allow Bluetooth communications
    • Turn on Bluetooth
    • Allow Cloudvue Access to send you notifications
  • Enter your mobile phone number
  • Create and verify a new password
  • Enter the SMS verification code
  • Submit
  • Agree to the Cloudvue Terms of Service & EULA
  • Accept the Privacy Notice
  • Close, re-open and login to Cloudvue Access
  • You should now be able to access and control your devices from Cloudvue Access