Categories
exacqVision Webservice Products

Let’s Encrypt Auto Renewal Fails with Redirect Enabled

Title

Let’s Encrypt Auto Renewal Fails with Redirect Enabled

Description 

If you are using Let’s Encrypt with HTTPS Redirect enabled the auto renewal can provide random internal IP addresses that fail to renew.

Product 

WebService 20.06.2.0 to current 22.03.02.0

Steps to Reproduce 

Engineering was able to Reproduce this behavior and determined that Redirect should be disabled until this is resolved.

Expected Results 

Renewal should work with HTTPS redirect enabled.

Actual Results 

Auto Renewal Fails.

Solution

If Auto Redirect is enabled then disabled it. Make sure to apply this and restart the services.
A fix will be available in the 22.06 release

See trac ticket 23194 or Jira ticket AESW-75 for additional details.