Illustra Motion stops reporting from within the Exacq Software.
This has been seen on the Illustra IPS03-D12-OI03 and IPS05-D12-OI03
There is a combination of updates that need to be performed.
First, upgrade the Exacq Server Software to 22.03.4 or higher
Second, download Illustra Firmware version Illustra.Pro3.02.09.00.0003 and upload it to the individual cameras demonstrating the issue.
After it has been successfully uploaded to the camera and the device has rebooted. Disable/Re-enable the camera under Add IP Cameras and verify the camera is displaying video.
Trac:23346